Published on January 16th, 2019 | by John OMeara



(all words in red or blue in the text are clickable links)

Inside Handsworth is working with Shuranjeet Takhar of Taraki and Dr. Navdeep Bhamra to collate information on services which can enable people to get the early help they need with mental health difficulties. This could be via an NHS service like the Amman Walk-In service at Soho Road Health Centre,  a voluntary group like the Women’s Help Centre on Rookery Road, or the city-wide first contact point for young people under 25 at the Forward Thinking Birmingham Access Team – the aim is to illustrate which options are available to people, locally/further afield/by phone/online/face to face, depending on the kind of situation a person is in. The information will then be made available electronically and in leaflet form and regularly updated.

We would like to hear from you if you think your provision, or one you know about, should be included – please e-mail us at editorial@insidehandsworth.co.uk, and we will contact you and talk it through.

We are interested in formal provision like that provided by Our Roots CIC under the Improving Access to Psychological Therapies initiative, but also in less formal activities or groupings which provide opportunities for people to give and receive emotional and psychological help. We are including advice services because of the mental health impacts of issues like financial/benefits difficulties, housing, employment etc, but not clearly defined sports/physical activity, in spite of its mental health benefits, because it generally has its own established methods of publicity.

Particularly for those looking for help for the first time, the aim is to describe a number of pathways for different circumstances which have both mainstream and local elements – as opposed to a straight data base of services (a job well done by Common Unity’s Waiting Room site – see image on left).

In addition to the ‘front end’ processes of 999, GP, 111, A&E, Samaritans, Saneline and Forward Thinking Birmingham, we currently have information about 26 services (see below), half of which are local and picked out in red or green; all are free. If you click on a service it will take you to an existing website, but not to the summary information about each service which will appear in the final version. The exceptions are the items in green – as there is no website we have used a summary beneath each one.

Acacia Family Support                                                    Amman Walk-In Service 

Aspire and Succeed Benefits Advice                            Aspire and Succeed Women’s Groups

Birmingham and Solihull Women’s Aid                        Birmingham LGBT Centre

Calm Harm                                                                       CRUSE

Disability Employment Advisors                                   Forward Carers Birmingham Carers Hub


Disability Employment Advisors (DEA’s)

Soho Road Job Centre, 25-45 Soho Road, B21 9SL

 Request DEA involvement before or during your Job Centre interview

Recognition of mental health difficulties at Job Centre – if mental health difficulties are causing you problems in your job search or in making a claim for benefits, you can ask for one of the Disability Employment Advisers (DEA’s) to be present at your interview at the Job Centre. The DEA’s have received Mental Health First Aid Training and have links with specialist services.

Any claimant experiencing mental health difficulties can request this service before or during their Job Centre interview.


Handsworth Carers Group                                            Holy Trinity Job Club


Holy Trinity Job Club

 Holy Trinity Church Hall, corner of Birchfield Road and Trinity Road, B20 3AE

 Thursdays 10am-12.30pm

 0121 356 7876

 Job Club which helps with job search and applications, CV’s and interview skills.

For anyone.

Just drop in, no need for referral or appointment.


Listening Ear Helpline                                                   LMCC Benefits Advice


Listening Ear Helpline

0121 348 7500

 Mon-Sun 10am-4pm

 For both adults and children from any cultural or religious background

 Nishkam Pharmacy, 21 Soho Road, B21 9SN

 Telephone helpline providing initial discussion and advice on feelings of anxiety, low mood, low self-esteem or stress, and follow-up appointments if desired, with volunteers who have received Mental Health First Aid training. The Chaplaincy Service can also be used if spiritual issues, of any faith, are an important factor, and links are made with corresponding services in other faiths if needed.

You can refer yourself by phoning 0121 348 7500 at the time above – no need to be registered with a GP


LMCC Job Club                                                                 Mashriq Challenge Resource Group

Mind Crisis Cafe                                                              Mind Wellbeing Service Helpline

Nishkam Advice Centre                                                 Our Roots CIC

Pause                                                                                Spurgeon Young Carers

The Forward Thinking Birmingham Access Team    The Mix

The Muslim Youth Helpline                                           Villa Cross Soup Kitchen

Women’s Help Centre


Women’s Help Centre                                          

321 Rookery Road, B21 9PR

Mon-Fri 10am-3pm

 0121 551 2370

Women’s help centre for women facing a range of difficulties arising from physical or mental health, relationships, housing, benefits, unemployment, language, training or access to services; provide ESOL and Digital Skills classes. Empowering women to overcome vulnerabilities/risks and disadvantages by participating in a community of women where everyone is welcome.

To refer yourself please call 0121 551 2370 or e-mail                                                                                 womenshelpcentre@yahoo.co.uk to make an appointment.


About the Author

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top ↑